The BetterHVAC Movement

Better HVAC to me mean a network of Deaf an hard of hearing technicians who are the foremost hardest workers in the industry! Better HVAC to me means a network of Mentors who are willing to help an train up the next generation of Deaf HVAC technicians!

If you want to compete, eliminate the competition by out performing them. If your HVAC business does not wow the customer experience, then you loose. We provide the ultimate customer experience. Customer service means that you execute, perform, and complete your job effectively, consistently, and efficiently. Oh, and if there is deceit, then no matter how the aforementioned attributes are applied, all is lost. Honestly is the utmost importance of doing “good” business.

Break free of the mental construct that holds you back from greatness.. Think beyond mere comfort, think human health.

** I am no longer with Environmental as of 12/26/24 #BetterHVAC to me means helping to advertise and market HVAC in a way that educates the general public and allowing it to be seen for as important as it it truly is. It means to lead by service meaning to draw would-be, new technicians by ditching old archaic practices, good ol boy mentality and promoting positive HVAC environments for the Technicians, Installers and Employees to flourish and promote how positively HVAC has changed their lives. It means to dedicate ourselves to proper training, procedures and diagnostic processes with the intent to better one another at our craft.

Preforming our roles with integrity to provide safe and comfortable environments.

I look at everything I do through the eyes of the customer. When we do that, we better understand what their needs and wants are. We we consistently deliver a WOW experience to them, they will gladly pay a premium price for our premium products and will help us grow our business through 5-star reviews, testimonials and referrals. With that in mind, my belief is that #BetterHVAC means reliable, efficient complete systems that provide superior comfort, indoor air quality, and sustainability. It includes quiet operation, energy efficiency, durability, smart technology integration, and responsive customer service. And, it’s not just about the technical side of the business. #BetterHVAC means that the business operates like a finely tuned collection of “artists” that perform their role flawlessly. They measure everything that needs to be measured so they can better understand how the “System” (whether that be the customer’s mechanical system or the business’s dispatching system) is performing. Every step in the “playbook” is focused on delivering the safest, healthiest, most comfortable, and economical solution possible. That’s #BetterHVAC to me!